利雅得文华东方酒店-住客评论

Guest user（Other） 2025-02-01
Exactly what you expect from a world class luxury hotel - Spa, gym, restaurants, people are flawless. The interior is like magic. Everything seems completely new and at high service level. No outdoor pool - but superb indoor spa, swim and training.
Guest user（Other） 2025-02-01
Expensive. Excellent service and great rooms. Good location right on the King Fahd Library metro stop. Suites are impressively sized and come with a butler. Le Brasserie offers a great breakfast buffet. The dinner buffet is good though expensive for what is offered. The gym is modern and quite big. The pool is 16m and usable for swimmers. Overall this is a very good hotel.
Guest user（Family） 2025-01-01
Well, it was very good stay for us. We came for the boxing match and apart from 1-2 shortcomings we had a great stay. The service from the concierge team was excellent(after going over twice to confirm that everything was set up accordingly regarding transfer to and from the boxing venue). The room service was good. Again very small shortcomings. The set up of our executive suite (additional bed for our daughter was not done on the first day, even through we requested it and came back late in the evening, we had to call the team to come with the extra bed- then was done quickly :-))....So apart from those couple of things we had very good stay. The excursion organised by the Concierge team was excellent(Edge of the World), so if you want to do it with them you wouldnt be disappointed. Considering everything, we would definitely return back to Riaydh and stay again at MO.
酒店回复：
Dear guest, We sincerely appreciate you taking the time to write this positive review of Mandarin Oriental Al Faisaliah, Riyadh! It brings us true delight to know that you enjoyed your stay. Regarding your comments on the house keeping service, it has been shared with our team and management for necessary improvements. We regret any shortfall in meeting your expectations and are dedicated to regain your trust. We look forward to the opportunity to welcome you back again. Kind regards Sandro Mazza, Director of Operations
Guest user（家庭旅游） 2024-12-01
来利雅得首选他们家，早餐完美，房间免费升级
Guest user（Family） 2024-08-01
The Mandarin Oriental in Riyadh was, hands down, one of the best hotel experiences I have ever had. This is a lot for me to say, since Saudi was my 65th visited country. The staff were truly amazing and were always there to help you out in every way possible. When asking where something is, they will not tell you … they will personally bring you there. Even if it is in one of the other buildings. It is easy to see that the management places service as a number one priority. As you wander around the hotel you will notice that every section is carefully designed and offers a new interesting feature to please the eye. Now, of course, the dining. On our first evening we had dinner in the Al Faisaliah tower in “The Globe” restaurant. Of course, we did enjoy the stunning views of the city on the observation deck before dinner. We selected the sampler meal with the cocktail matching which was very exquisite. The main dishes were the Chilean Salmon and the Australian lamb. The meal finishes off with a rich hazelnut chocolate dessert. For breakfast and dinner the following day we went for the buffet selections at “The Brasserie” which is located in the main building, The selections for both meals would take too long to describe here. From delicious Lebanese cuisine to a selection of Chinese, Italian and, naturally, traditional Arabic foods, there is something for everyone. The food is laid out with such detail and interesting placements … almost like a museum of food. The rooms are luxurious and, again, very stylish and detailed. From the heated toilet seats that open up when you enter and night lights that follow your movements when you are up late, they seem to have everything covered. The rooms are kept meticulously clean and well stocked with free water (and chocolates) several times a day. In the unlikely event that you do run out of something you can call your personal butler and he will be there quickly to provide what you need. The beds are large and comfortable and have all the pillows you could possibly need. The hotel has the usual spa and workout facilities and has pretty much everything you could want. There are, however, separate spa and gym facilities for men and women so if you are there with a spouse, you will be working out by yourself (consider this your alone time). So there you have it. If you are ready to feel pampered and well taken care of and are looking for a truly luxurious experience then you have to look no further than “The Mandarin Oriental Hotel” in Riyadh, Saudi Arabia.
酒店回复：
Dear Ron C, We sincerely appreciate you taking the time to write this wonderful review! We are thrilled to hear that your experience at Mandarin Oriental Al Faisaliah, Riyadh, was exceptional and that you found our service impeccable. It’s truly rewarding to know that our team’s dedication to providing personalized assistance made a memorable impact on your stay. We’re delighted you enjoyed the diverse dining options, especially at The Globe and La Brasserie. Our culinary team takes great pride in creating exquisite dishes, and it’s fantastic to hear you appreciated both the presentation and the flavors. Your comments about the attention to detail in our rooms and the hotel’s design are greatly appreciated. We strive to create an environment that offers both luxury and comfort. Thank you for choosing us during your travels, and we hope to welcome you back for another unforgettable experience soon! Kind regards Sandro Mazza, Director of Operations
Guest user（与好友旅游） 2024-05-01
Excellent service, great hospitality and definitely would stay here again in the future
Guest user（商务旅客） 2024-03-01
It was amazing! The highlight of the stay was Riyaz in the lobby… amazing amazing amazing amazing service… he was soooo hospitable to me and my friend…thank you so much! Will definitely come back… we really appreciate him… the Italian restaurant is also very good…
酒店回复：
Dear Solo-traveler-Dubai, We express our gratitude for your incredibly positive review of our hotel and our colleague Riyaz! It brings us immense joy to learn that your stay was enjoyable, and we genuinely hope to have the pleasure of hosting you again in the very near future. Thank you for choosing our hotel, and we eagerly anticipate the opportunity to welcome you back soon. Sincerely, Mandarin Oriental Al Faisaliah, Riyadh
Guest user（其他） 2024-02-01
Where do I Begin!! Welcoming energy from the Valet Team, and some familar faces which is always nice as a retrun guest. Check in was smooth and effortless. The rooms are immaculate with touch pad integrated tech through out the room. Opening the curtaing with the tv remote or ipad was certainly convinviet. The Breakfast Buffett was one of the best I ever have experienced! The staff there works very well together from the Hostess to the Chefs everything fresh and tasty. Connected to Al Faisaliah mall which was helpful. The Gym is very small and quite dated, however it has everything you need inculding steam/sauna and cold plunge, plus it closes at 1am. Traffic in the area is the worst!! However if you can navigate you schedule accordinlgy in may go unoticed.
Guest user（其他） 2023-12-01
We went to Alfaisaliyah today to celebrate our friend's birthday. Five stars all the way! We had an amazing experience, and exceeded my expectations. The service, the food and the overall experience was outstanding. The staffs are polite and accomodating especially Shamir and Arshad. We will definitely them to everyone. ??
Guest user（商务旅客） 2023-06-01
这次订房因为是在中阿论坛期间，房价真的很高…可能单价比较贵称得房间没那么值，并未到期待值以上。当然酒店本身是好的

利雅得文华东方酒店

客户评价 由实住客人提供的真实点评

Guest user（Other） 2025-02-01

Guest user（Other） 2025-02-01

Guest user（Family） 2025-01-01

Guest user（家庭旅游） 2024-12-01

Guest user（Family） 2024-08-01

Guest user（与好友旅游） 2024-05-01

Guest user（商务旅客） 2024-03-01

Guest user（其他） 2024-02-01

Guest user（其他） 2023-12-01

Guest user（商务旅客） 2023-06-01

客户评价由实住客人提供的真实点评